Management of Technology and OperationsAn accessible source of winning technology managementstrategies In Management of Technology and Operations Ray Gehani reveals thebasic principles and best practices applied by toptechnology-driven organizations in the intensely competitive globalmarketplace. Using a model that technologists can relate to --ahigh-performance V-6 engine --he pinpoints the six sources ofcompetitive advantage that determine both short-term survival andmarket leadership over the long term. Then, with the help ofreal-life examples from leading technology-driven organizations, hedemonstrates how these global winners integrate project managementand pioneering leadership to exploit the full potential of each ofthese sources: * Research and development * Production automation and engineering * Information integration * Customer trust and market understanding * Reliability and quality promise * Building the best people. For working engineers and managers in technology-drivenorganizations of any size, this book provides a commonunderstanding of the goals and methods of managing technology andoperations. It is also an excellent text for upper-levelundergraduate and graduate students in science, engineering, andbusiness. |
Contents
Introduction to Technology Management of Technology | 1 |
Evolutionary Spiral of Production and Operations | 26 |
Renaissance of Reasoning | 34 |
Notes References and Additional Readings | 58 |
Production Operations and Automation Engineering | 72 |
Proprietary KnowHow Intellectual Property and Research | 75 |
Defining the Domains of Proprietary KnowHow | 101 |
Technological Discontinuities | 107 |
SUPPORTIVE COMPETENCIES OF TECHNOLOGY | 199 |
Processing Information and Communication | 271 |
the Idea Age | 294 |
Innovators Agile Learners | 314 |
INTEGRATION AND PIONEERING OF TECHNOLOGY | 356 |
Toyotas JustinTime Kanban System | 370 |
Pioneering Vision and Leadership | 382 |
Projected Future of Technology and Success in Society | 412 |
A Privilege or a Property | 115 |
Wallace H Carothers Founding Father of Polymer Science | 121 |
Product Development and Customer Trust | 164 |
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Common terms and phrases
activities Advanced Photo System American Arthur Andersen assessment AT&T audit auto makers Baldrige Award Baldrige National Quality Bell Laboratories Carothers changes chapter communication competitors corporate cost cotton creative customer satisfaction decision-making defined Deming Deming Prize Du Pont Eastman Kodak economic employees engineering example Exhibit Federal Express FedEx firm Ford global groups groupthink growth house of quality ideas implementation improve industry information processing technologies innovations integrated Internet invention ISO 9000 registration ISO 9000 series Japanese Jeep Kodak leadership machine management of technology Manhattan Project manufacturing ment National Quality Award Note operations patent performance planning polycultural polymer Pont potential product development proposed quality management quality-related requirements role sender senior stage standards strategy suggestion system suppliers team members technology-driven enterprises technology-driven organizations test-marketing tion transformational leaders workers World War II Xerox