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Exit, Voice, and Loyalty:

Responses to Decline in Firms, Organizations, and States
Front Cover
19 Reviews
Harvard University Press, 1970 - Business & Economics - 162 pages

An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one, “exit,” is for the member to quit the organization or for the customer to switch to the competing product, and the other, “voice,” is for members or customers to agitate and exert influence for change “from within.”

The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role.

The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, “having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of ‘unhappy’ top officials to resign over Vietnam, I decided to let myself go a little.”

  

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Review: Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States

User Review  - Roger Lohmann - Goodreads

This is one of those quiet classics of social science and should be familiar to every student of organizations, policy, community or public affairs. Hirshman's sensible argument is that when faced ... Read full review

Review: Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States

User Review  - Kim - Goodreads

Classic text from economics regarding the choices consumers and citizens can make in time of deterioration of organizations and services. Read full review

All 19 reviews »

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Contents

Introduction and Doctrinal Background
1
Exit
21
Voice
30
A Special Difficulty in Combining Exit
44
How Monopoly Can be Comforted
55
On Spatial Duopoly and the Dynamics
62
A Theory of Loyalty
76
Exit and Voice in American Ideology
106
The Elusive Optimal Mix of Exit and Voice
120
A A simple diagrammatic representation
129
B The choice between voice and exit
132
Copyright

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References from web pages

Good Nonsense: Albert O. Hirschman I--Exit, Voice and Loyalty
And foremost among his work, in my opinion, is his Exit, Voice and Loyalty: Responses to Decline in Firms, Organizations, and States. ...
goodnonsense.blogspot.com/ 2006/ 07/ albert-o-hirschman-i-exit-voice-and.html

Waggish: Albert O. Hirschman: Exit, Voice, and Loyalty
Genealogically speaking, this book isn't as captivating as Hirschman's The Passions and the Interests, because it's not a survey of past rationales, ...
www.waggish.org/ 2007/ 04/ 02/ albert-o-hirschman-exit-voice-and-loyalty

Exit, Voice, and Loyalty - Wikipedia, the free encyclopedia
Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States. Cambridge, MA: Harvard University Press. ISBN 0-674-27660-4 (paper). ...
en.wikipedia.org/ wiki/ Exit,_Voice,_and_Loyalty

JSTOR: Exit, Voice, and Loyalty: Responses to Decline in Firms ...
Exit, voice, and loyalty: Responses to decline in firms, organizations, and states. By ALBERT O. HIRSCHMAN. Cambridge, Massachusetts: Harvard University ...
links.jstor.org/ sici?sici=0022-0515(197009)8%3A3%3C811%3AEVALRT%3E2.0.CO%3B2-3

Introduction to research on Hirschman's Exit, Voice, and Loyalty model
Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and. States. Cambridge, MA: Harvard University Press. ...
www.springerlink.com/ index/ K18T27678H637534.pdf

Power and Politics: Exit, Voice, and Loyalty Revisited
We present a game-theoretic model in which we reformulate and extend Albert Hirschman's Exit Voice and Loyalty (EVL) argument to examine the role of power ...
www.allacademic.com/ meta/ p152716_index.html

Breaking out is hard to do: Exit, voice, and loyalty in Mexico's ...
Breaking out is hard to do: Exit, voice, and loyalty in Mexicos one-party hegemonic regime from Latin American Politics and Society in News provided free by ...
findarticles.com/ p/ articles/ mi_qa4000/ is_200210/ ai_n9100109

The Social Contract - Exit, Voice and Loyalty
The Social Contract Press quarterly journal on public issues and policy in the interrelated fields of the environment, human population, ...
www.thesocialcontract.com/ artman2/ publish/ tsc0404/ article_363.shtml

citeulike: Exit, Voice, and Loyalty: Responses to Decline in Firms ...
TY - BOOK ID - citeulike:801087 TI - Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States PB - {Harvard University Press} SN ...
www.citeulike.org/ user/ phnk/ article/ 801087

Journal of Socio-Economics : Response to Peter C. Kostant’s “Exit ...
Quick Search, Title, abstract, keywords, Author, eg js smith. Search tips (Opens new window), Journal/book title, Volume, Issue, Page, Clear all fields ...
linkinghub.elsevier.com/ retrieve/ pii/ S105353579900027X

About the author (1970)

Albert O. Hirschman is Professor of Social Science, Emeritus, at the Institute for Advanced Study in Princeton, following a career of prestigious appointments, honors, and awards. Perhaps the most widely known and admired of his many books are Exit, Voice, and Loyalty (Harvard) and The Passions and the Interests (Princeton).

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