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Review: Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and StatesUser Review - Roger Lohmann - Goodreads
This is one of those quiet classics of social science and should be familiar to every student of organizations, policy, community or public affairs. Hirshman's sensible argument is that when faced ... Read full review
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Review: Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and StatesUser Review - Kim - Goodreads
Classic text from economics regarding the choices consumers and citizens can make in time of deterioration of organizations and services. Read full review
activities alternative American Appendix assumed assumption Barbara Garson bers buyers Chapter cognitions competing product concept consumer surplus cost of exit course customers or members decision demand diagram discontent discussion dissonance duopoly economic economist effectiveness of voice efficiency elastic exit and voice exit option exit or voice firm or organization firm's function Hence high price hypnosis indifference curve individual influence less Louis Hartz loyalist behavior loyalty maximizing measures mecha ment mestizo mild initiates monopolist monopoly party perfect competition policies possible price increase Primacy Effects profits quality change quality decline quality deterioration quality improvement quality scale quality-conscious consumer Ralph Nader reaction reason recovery result role session severe initiation severity of initiation shown situation slack social society subjects substitute sumer surplus threat of exit tion tive traditional two-party system variety voice and exit voice option voters
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Exit, Voice, and Loyalty - Wikipedia, the free encyclopedia
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