2011 Survey of Health Care Consumers in the United States: Key Findings, Strategic Implications

In addition to surveying health care consumers in the United States, this year Deloitte surveyed consumers in Belgium, Brazil, Canada, China, France, Germany, Luxembourg, Mexico, Portugal, Switzerland, and the United Kingdom. Results from the U.S. survey are highlighted in this summary. A global report, which contrasts findings from all 12 countries, and separate country reports, can be found at www.deloitte.com/us/2011consumerism.