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able actually analysis answer Appendix application asked this question assess assumes assumptions bases behavior blood changing CITATIONS close-ended communication complete connected consistent construct Dervin describe descriptive detail doctor easy effects emphasis event EXAMPLE Excerpt expected extent feel findings focus focusing follows future getting given going happened human hurt important in-depth included indicated information seeking interesting involved kinds least Line loud means measures METHOD Micro-Moment Time-Line Interview move nature needs Nilan observations past patients person predicted predictor premises present procedures question asked reality Reasons recent reported respondents road SAMPLE Scale Seattle seen selected sense Sense-Making approach Sense-Making studies Situation Movement sources specific stopped structures successive theoretic things thinking Time-Line steps time-space treatment trying understand University wanted