Armstrong's Handbook of Performance Management: An Evidence-Based Guide to Delivering High Performance

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Kogan Page Publishers, Sep 3, 2009 - Business & Economics - 400 pages
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In this radically updated new edition Michael Armstrong looks at the results of major research in this area. He considers how evidence-based material informs understanding of the position performance management has reached and provides practical guidance on how this evidence can be interpreted and applied. Armstrong's Handbook of Performance Management includes 9 brand new chapters covering important developments in this area including: critiques of performance management; coaching; new performance management models and a performance management toolkit. Additional online resources are provided for both lecturers and students.
 

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Contents

Introduction
1
The Background to Performance Management
7
The Practice of Performance Management
53
Performance Management Processes
95
Performance Management in Action
173
The Application of Performance Management
217
Developing and Maintaining Performance Management
255
Appendix A Performance Management Toolkit
288
Appendix B Performance Management Case Studies
333
References
360
Subject Index
373
Author Index
379
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About the author (2009)

Michael Armstrong is a former Chief Examiner of the Chartered Institute of Personnel and Development, joint managing partner of e-reward and an independent management consultant. He has sold over 500,000 books on the subject of HRM (published with Kogan Page).

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