Armstrong's Handbook of Performance Management: An Evidence-Based Guide to Delivering High Performance
In this radically updated new edition Michael Armstrong looks at the results of major research in this area. He considers how evidence-based material informs understanding of the position performance management has reached and provides practical guidance on how this evidence can be interpreted and applied. Armstrong's Handbook of Performance Management includes 9 brand new chapters covering important developments in this area including: critiques of performance management; coaching; new performance management models and a performance management toolkit. Additional online resources are provided for both lecturers and students.
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The Background to Performance Management
The Practice of Performance Management
Performance Management Processes
Performance Management in Action
The Application of Performance Management
Developing and Maintaining Performance Management
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achieve action activities agreed agreement analysis ance appraisal approach areas assessment basis behaviour carried cent chapter Checklist coaching communication competencies concerned conducted continuous contribution critical culture decisions defined described development plans direction discussion effective employees encourage ensure evaluation evidence example expected factors feedback Figure focus formal formance future give given goals going guidance identified implementation important improvement increase individual involved issues learning levels line managers means measures ment motivation necessary needs objectives operational opportunity organization organizational outcomes overall performance appraisal performance management system performance review personal development positive possible practice prepared problems programme questions reference responsibility review meeting reward role scale skills specific staff standards strategy success survey things understanding values views