Decision Making and Problem Solving StrategiesManagers and leaders of all levels need to ensure that the best decisions are taken, problems are solved in the optimum way, and the creative ideas and innovations so necessary for tomorrow's business flow freely. Decision Making and Problem Solving Strategies will help you to master the processes of practical thinking which lie behind effective decision making, problem solving and creative thinking. Using checklists, exercises and case studies it explains key concepts such as: how the mind works, the principles of effective thinking, how to develop a framework for decision making, how to use a simple model for making decisions and solving problems, how to sharpen up creative thinking skills and how to develop their thinking skills in the future. |
Contents
Introduction | 1 |
1 Your mind at work | 3 |
2 The art of effective decision making | 17 |
3 Sharing decisions with others | 35 |
4 Key problemsolving strategies | 45 |
5 How to generate ideas | 55 |
Common terms and phrases
Albert Einstein analysing answer Apples are eaten aptitude asking the right assumptions brainstorming session choose colour complex Conrad Hilton conscious courses of action creative thinking criteria critical decision-making Depth Mind develop deviation drinks effective thinking evaluating the decision example exercise experience feasible options field Figure framework function green door ideas identified imagination individuals INTENTIONALLY LEFT BLANK involved ivory door jigsaw puzzle John Adair judgement Key points knowledge Kogan latent consequences Lateral Thinking leader leadership logical London look Management manifest consequences middle house motivated Mount Everest nine dots Norwegian lives organisation overlap Patrick Forsyth person possible practical thinker principles problem solving progress logically proverb Remember right questions Roy Thompson share decisions six matchsticks solution solver solving and creative subconscious suggest synthesising and valuing systems problems team members things thinking skills three circles unconscious unconscious mind zebra