Global Dexterity: How to Adapt Your Behavior Across Cultures without Losing Yourself in the Process“I wrote this book because I believe that there is a serious gap in what has been written and communicated about cross-cultural management and what people actually struggle with on the ground.”—From the Introduction What does it mean to be a global worker and a true “citizen of the world” today? It goes beyond merely acknowledging cultural differences. In reality, it means you are able to adapt your behavior to conform to new cultural contexts without losing your authentic self in the process. Not only is this difficult, it’s a frightening prospect for most people and something completely outside their comfort zone. But managing and communicating with people from other cultures is an essential skill today. Most of us collaborate with teams across borders and cultures on a regular basis, whether we spend our time in the office or out on the road. What’s needed now is a critical new skill, something author Andy Molinsky calls global dexterity. In this book Molinsky offers the tools needed to simultaneously adapt behavior to new cultural contexts while staying authentic and grounded in your own natural style. Based on more than a decade of research, teaching, and consulting with managers and executives around the world, this book reveals an approach to adapting while feeling comfortable—an essential skill that enables you to switch behaviors and overcome the emotional and psychological challenges of doing so. From identifying and overcoming challenges to integrating what you learn into your everyday environment, Molinsky provides a guidebook—and mentoring—to raise your confidence and your profile. Practical, engaging, and refreshing, Global Dexterity will help you reach across cultures—and succeed in today’s global business environment. |
Contents
| 5 | |
| 23 | |
How to Develop Your Own Global Dexterity | 43 |
Diagnose the New Cultural Code | 47 |
Identify Your Own Challenges with the New Cultural Code | 71 |
Overcome Challenges by Customizing Your Cultural Behavior | 85 |
Integrate What You Have Learned Through Rehearsal and Evaluation | 109 |
FineTuning Your Global Dexterity | 125 |
Charting Your Progress over Time | 129 |
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Common terms and phrases
actually adapt your behavior adapting behavior adapting cultural behavior Asian assertiveness authentic performing behave behavior across cultures boss challenges chapter Chinese comfortable Moderately comfortable comfortable Very comfortable conflict consultant context cultural adaptation cultural code cultural differences cultural mistake cultural norms cultural setting cultural values culture Low level Curtis Jones customize diagnose the cultural direct effective employees enthusiasm example experience faux feel authentic felt Feng firm foreign culture formal German goal Hideaki inauthentic Indian cultural interact interview Irina Jack Welch Japan Japanese Larry Campbell learning to adapt level High level level Moderate level level of self-promotion Low level Moderate Marco meeting mentor Michael Moderate level High Molinsky Mumbai native culture negative feedback perform the behavior personal comfort zone Personal disclosure power distance professional Russia SAMPLE VERSION Samuel Sergei skills small talk someone story struggle tion Tong tural United zone of appropriateness


