Information Management for the Intelligent Organization: The Art of Scanning the Environment

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Information Today, Inc., 2002 - Business & Economics - 325 pages
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The intelligent organization is one that is skilled at marshaling its information resources and capabilities, transforming information into knowledge, and using this knowledge to sustain and enhance its performance in a restless environment. The objective of this book is to develop an understanding of how an organization may manage its information processes more effectively in order to achieve these goals. The third edition features new sections on information culture, information overload, and organizational learning; a new chapter on Knowledge Management (KM) and the role of information professionals; and numerous extended cases studies of environmental scanning by organizations in Asia, Europe, and North America.
 

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Contents

A Process Model of Information Management
23
Managers as Information Users
59
Environmental Scanning as Strategic
83
Environmental Scanning in Action
121
Managing Information Sources
155
Weaving a Web of Online Intelligence
175
Learning to Be Intelligent
223
Information Management Knowledge
257
References
279
About the Author
303
Subject Index
315
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