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An Introduction to Concepts of Systems
Strategic Uses of Information Technology
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activities Airlines allow analysis application automation budget business processes chapter communications competitive computer system costs create data elements data processing database management database management system decision support systems devices documents electronic employees equipment example expert system feedback Figure firm forecasting fourth-generation languages functions hard disk hardware human resource identify impact information systems information technology input Internet inventory located main memory mainframe mainframe computer Manager's Memo manufacturing marketing ment microcomputer minicomputer on-line operating system order-entry organization organization's output personal computers personnel printers problems procedures programs purchase puter query records reengineering requirements responsible sales order salespeople screen secondary storage server software package specific spreadsheet storage strategic planning subsystem suppliers systems design systems development tactical tasks telephone tems terminals tion types update users vendors Wal-Mart workstations