Managing Humans: Biting and Humorous Tales of a Software Engineering Manager

Front Cover
Apress, Nov 30, 2012 - Business & Economics - 292 pages
The humor and insights in the 2nd Edition of Managing Humans are drawn from Michael Lopp's management experiences at Apple, Netscape, Symantec, and Borland, among others. This book is full of stories based on companies in the Silicon Valley where people have been known to yell at each other and occasionally throw chairs. It is a place full of dysfunctional bright people who are in an incredible hurry to find the next big thing so they can strike it rich and then do it all over again. Among these people are managers, a strange breed of people who, through a mystical organizational ritual, have been given power over the future and bank accounts of many others. Whether you're an aspiring manager, a current manager, or just wondering what the heck a manager does all day, there is a story in this book that will speak to you—and help you survive and prosper amongst the general craziness.

Lopp's straight-from-the-hip style is unlike any other writer on management. He pulls no punches and tells stories he probably shouldn't. But they are massively instructive and cut to the heart of the matter whether it's dealing with your boss, handling a slacker, hiring top guns, or seeing a knotty project through to completion.

This second editions expands on the management essentials. It will explain why we hate meetings, but must have them, it carefully documents the right way to have a 1-on-1, and it documents the perils of not listening to your team.

Writing code is easy. Managing humans is not. You need a book to help you do it, and this is it.

 

Contents

Acknowledgments
viii
Preface to the Second Edition
ix
PART I The Management Quiver
3
CHAPTER 1 Dont Be a Prick
4
CHAPTER 2 Managers Are Not Evil
7
CHAPTER 3 The Rands Test
17
CHAPTER 4 How to Run a Meeting
27
CHAPTER 5 The Twinge
32
CHAPTER 23 Managing Malcolm Events
143
CHAPTER 24 Capturing Context
149
CHAPTER 25 Trickle Theory
153
CHAPTER 26 When the Sky Falls
158
CHAPTER 27 Hacking Is Important
167
PART III Versions Of You
171
CHAPTER 28 Bored People Quit
173
CHAPTER 29 Bellwethers
178

CHAPTER 6 The Update the Vent and the Disaster
39
CHAPTER 7 The Monday Freakout
46
CHAPTER 8 Lost in Translation
51
CHAPTER 9 Agenda Detection
57
CHAPTER 10 Dissecting the Mandate
62
CHAPTER 11 Information Starvation
69
CHAPTER 12 Subtlety Subterfuge and Silence
74
CHAPTER 13 Managementese
81
CHAPTER 14 Fred Hates the OffSite
84
CHAPTER 15 A Different Kind of DNA
93
CHAPTER 16 An Engineering Mindset
97
CHAPTER 17 Three Superpowers
103
CHAPTER 18 Saying No
108
PART II The Process Is The Product
114
CHAPTER 19 10
115
CHAPTER 20 How to Start
127
CHAPTER 21 Taking Time to Think
132
CHAPTER 22 The Value of the Soak
139
CHAPTER 30 The NinetyDay Interview
185
CHAPTER 31 Managing Nerds
189
CHAPTER 32 NADD
196
CHAPTER 33 A Nerd in a Cave
201
CHAPTER 34 Meeting Creatures
207
CHAPTER 35 Incrementalists and Completionists
213
CHAPTER 36 Organics and Mechanics
217
CHAPTER 37 Inwards Outwards and Holistics
222
CHAPTER 38 Free Electrons
227
CHAPTER 39 Rules for the Reorg
231
CHAPTER 40 An Unexpected Connection
237
CHAPTER 41 Avoiding the Fez
240
CHAPTER 42 A Glimpse and a Hook
249
CHAPTER 43 Nailing the Phone Screen
254
CHAPTER 44 Your Resignation Checklist
259
Glossary
265
I Index
274
Copyright

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About the author (2012)

Michael Lopp is a veteran engineering manager who has never managed to escape the Silicon Valley. In over 20 years of software development, Michael has worked at a variety of innovative companies, including Apple, Netscape, Symantec, Borland International, and a startup that slowly faded into nothingness. In addition to his day job, Michael writes a popular technology and management weblog under the nom de plume "Rands," where he discusses his management ideas, worries about staying relevant, and wishes he had time to see more of the world. His weblog can be found at RandsinRepose.com. Michael lives in northern California, never far from the ocean.

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