The Certified Six Sigma Green Belt Handbook, Second Edition

Front Cover
This reference manual is designed to help those interested in passing the ASQ's certification exam for Six Sigma Green Belts and others who want a handy reference to the appropriate materials needed to conduct successful Green Belt projects. It is a reference handbook on running projects for those who are already knowledgeable about process improvement and variation reduction.

The primary layout of the handbook follows the ASQ Body of Knowledge (BoK) for the Certified Six Sigma Green Belt (CSSGB) updated in 2015. The authors were involved with the first edition handbook, and have utilized first edition user comments, numerous Six Sigma practitioners, and their own personal knowledge gained through helping others prepare for exams to bring together a handbook that they hope will be very beneficial to anyone seeking to pass the ASQ or other Green Belt exams.

In addition to the primary text, the authors have added a number of new appendixes, an expanded acronym list, new practice exam questions, and other additional materials
 

Contents

List of Figures and Tables
Preface
A Six Sigma and Organizational Goals
B Lean Principles in the Organization
Value Stream Mapping
Define Phase
Project Planning
D Management and Planning Tools
Improve Phase
B Root Cause Analysis
C Lean Tools
Control Phase
B Control Plan
C Lean Tools for Process Control
Appendices
Six Sigma Green Belt Body of Knowledge Map 20062014

Nominal Group Technique
Risk Priority Number
F Team Dynamics and Performance
Team Communication
B Probability and Statistics
C Statistical Distributions
D Collecting and Summarizing Data
E Measurement System Analysis
F Process and Performance Capability
Process Capability CpCpk and Process Performance Pp Ppk Indices
Analyze Phase
B Hypothesis Testing
B Voice of the Customer VOC
ASQ Certified Six Sigma Green Belt CSSGB Body of Knowledge
Appendix E ASQ Certified Six Sigma Yellow Belt CSSYB Body of Knowledge
Appendix F ASQ Certified Six Sigma Black Belt CSSBB Body of Knowledge 2015
Appendix G ASQ Certified Six Sigma Master Black Belt CSSMBB Body
Appendix H ASQ Honorary Members
F Distributions
Binomial Distribution
Appendix P Poisson Distribution
Appendix S Acronym List
Endnotes
References

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Common terms and phrases

About the author (2015)

Roderick A. Munro is a business improvement coach with RAM Q Universe, Inc. He is also the author of five other books on Six Sigma and the ISO TS 16949 process. He is an ASQ Fellow, Certified Quality Engineer, Quality Auditor, and Manager of Quality and Operational Excellence. Munro is also a Fellow Chartered Quality Institute (CQI) Chartered Quality Professional (CQP) (England), IRCA QMS Lead Audit, and was named Quality Professional of the Year for 2006 by Quality Magazine. 

Govindarajan (Govind) Ramu is a Director Quality Assurance at SunPower Corporation, CA. He is a licensed professional engineer (mechanical) from Ontario, Canada, and holds certifications in statistical quality control and operations research from ISI India. He is an ASQ Fellow, Certified Reliability Engineer, Software Quality Engineer, Quality Auditor, Six Sigma Black Belt, Quality Engineer, and Manager for Quality and Organizational Excellence. He is also one of the major contributing authors for The Lean Handbook. More biographical information can be found at http://www.asq.org/sixsigma/about/govind.html. 

Daniel J. Zrymiak works as a Mobilization Associate Manager at Accenture. He holds a bachelor degree of commerce from the University of Saskatchewan. He is an ASQ Fellow, Certified Software Quality Engineer, Quality Engineer, Quality Auditor, Quality Manager, Quality Auditor-HACCP, Six Sigma Black Belt, and Biomedical Auditor. Zrymiak is currently the Regional Director for ASQ Region 4 (Canada) for the 2015-2016 term. He is a recipient of the ASQ Feigenbaum Medal and an ASQ Testimonial Award.  Daniel blogs regularly for the ASQ Influential Voices program, and his articles and reviews have been published in Quality Progress, Software Quality Professional, Quality Management Journal, and the Six Sigma Forum.

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