The Certified Six Sigma Green Belt Handbook, Second EditionThis reference manual is designed to help those interested in passing the ASQ's certification exam for Six Sigma Green Belts and others who want a handy reference to the appropriate materials needed to conduct successful Green Belt projects. It is a reference handbook on running projects for those who are already knowledgeable about process improvement and variation reduction. The primary layout of the handbook follows the ASQ Body of Knowledge (BoK) for the Certified Six Sigma Green Belt (CSSGB) updated in 2015. The authors were involved with the first edition handbook, and have utilized first edition user comments, numerous Six Sigma practitioners, and their own personal knowledge gained through helping others prepare for exams to bring together a handbook that they hope will be very beneficial to anyone seeking to pass the ASQ or other Green Belt exams. In addition to the primary text, the authors have added a number of new appendixes, an expanded acronym list, new practice exam questions, and other additional materials |
Contents
List of Figures and Tables | |
Preface | |
A Six Sigma and Organizational Goals | |
B Lean Principles in the Organization | |
Value Stream Mapping | |
Define Phase | |
Project Planning | |
D Management and Planning Tools | |
Improve Phase | |
B Root Cause Analysis | |
C Lean Tools | |
Control Phase | |
B Control Plan | |
C Lean Tools for Process Control | |
Appendices | |
Six Sigma Green Belt Body of Knowledge Map 20062014 | |
Nominal Group Technique | |
Risk Priority Number | |
F Team Dynamics and Performance | |
Team Communication | |
B Probability and Statistics | |
C Statistical Distributions | |
D Collecting and Summarizing Data | |
E Measurement System Analysis | |
F Process and Performance Capability | |
Process Capability CpCpk and Process Performance Pp Ppk Indices | |
Analyze Phase | |
B Hypothesis Testing | |
B Voice of the Customer VOC | |
ASQ Certified Six Sigma Green Belt CSSGB Body of Knowledge | |
Appendix E ASQ Certified Six Sigma Yellow Belt CSSYB Body of Knowledge | |
Appendix F ASQ Certified Six Sigma Black Belt CSSBB Body of Knowledge 2015 | |
Appendix G ASQ Certified Six Sigma Master Black Belt CSSMBB Body | |
Appendix H ASQ Honorary Members | |
F Distributions | |
Binomial Distribution | |
Appendix P Poisson Distribution | |
Appendix S Acronym List | |
Endnotes | |
References | |
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Common terms and phrases
analysis Analyze ANOVA Apply appraiser average Black Belt Body of Knowledge brainstorming calculated cause-and-effect diagram check sheet confidence interval continual improvement control chart control limits control plan correlation data collection defects Define determine developed diagram effects ensure equipment error Evaluate exam example experiment experimental factors failure mode flowchart FMEA goals GR&R Green Belt hypothesis testing ideas identify inputs interaction kaizen lean machine mean measurement system methods Minitab monitoring normal distribution null hypothesis operating organization outputs p-chart p-value Pareto chart percent phase plot poka-yoke population problem process capability process control process performance random reduce reject requirements risk root cause sample selected shown in Figure Sigma Green Belt significant SIPOC Six Sigma Six Sigma Green special causes specific standard deviation statistical process control steps subgroup Table team members techniques Understand Value stream mapping variables variance visual