The Contracting Organization: A Strategic Guide to OutsourcingWhen should organizations contract out services traditionally produced in-house? Is outsourcing another ephemeral management fad, or is it an efficient and effective means of delivering sevices and of adding value? What are the characteristics of strategically sound contracting decisions, and how can organizations prosper from the outsourcing revolution? These questions are among those tackled by Simon Domberger. Based on over a decade of research and consulting experience, its conclusions have many practical implications. The book develops an analytical decision-making framework for the assessment of contracting options, and has relevance in both the private and public sectors. Containing a wealth of illustrations and over 25 case studies, the coverage is fully international. Over 50 companies and public sector organizations are discussed, including well-known names such as Microsoft, BP, Marks & Spencer, and Samsung. This book will be valuable to all those seeking a better understanding of the outsourcing phenomenon, and useful to managers, strategists, management and business consultants, public sector administrators, policy makers, as well as to students of economics, business, management and public administration. Pre-publication Endorsements John Kay, Said Business School Oliver Hart, Harvard University Rob Grant, Georgetown University |
Contents
Organizations and Markets | 1 |
Benefits and Costs | 31 |
Contracting Strategies | 73 |
Structural Change | 155 |
Glossary of Selected Terms | 210 |
References | 214 |
223 | |
226 | |
Other editions - View all
The Contracting Organization: A Strategic Guide to Outsourcing Simon Domberger No preview available - 1998 |
Common terms and phrases
achieved activities auction Australia behaviour benefits Benetton British Airways buyers cent Chapter cleaning companies competitive tendering compulsory competitive tendering contractor contractual relationships cooperation core competencies corporate corporatization costs decision demand discussed distinctive capability downsizing economic Economist effect efficiency employees employment example external facility Fairfax County firms Fisher Body flexibility functions growth implementation in-house incentives industry innovation inputs intermediate internal investment involve Johnson Controls labour maintenance Mambo Graphics manufacturing Marks & Spencer ment million negotiated transfer operations organizational change outcomes output outsourcing ownership parties performance monitoring physical assets potential private sector problem production public sector contracting purchaser reduce redundancy retail Review risk Serco service delivery service providers service sector Source specialist specialization specific staff strategy Study successful suggests Sun Microsystems suppliers supply tion transactions value capture vertical integration winner's curse X-efficiency