The Definition of Quality and Approaches to Its Assessment
Published more than 30 years ago, this historic book provides a sound basis for understanding the concept of healthcare quality. It covers the definition of quality and the basic approaches to how it is assessed.This book, originally published in 1980, was the first of three volumes on healthcare quality written by Dr. Avedis Donabedian. This book covers: Quality definitions Monetary cost and the quality of care Quality assessment and program evaluation Accessibility, continuity, and coordination of qualtiy The client's view of quality The provider's view of quality Structure, process, and outcome of quality assessment Contributions to innovation in medical care.
Monetary Cost and the Quality of Care
Some Implications of the Unifying Model
Quality Assessment and Program Evaluation
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accept accessibility activities analysis application approaches appropriate aspects assessment attributes behavior believe benefits called changes Chapter classification client clinic competence concept concern considerations continuity contribute coordination cost course criteria defined definition of quality described detailed doctor effectiveness elements emphasis evaluation examination example expected extent factors findings follows formulation function given hospital identified important indicators individual influence judgment knowledge less means measures medical care ment method Michigan monetary cost monitoring objectives organization outcomes patient percent performance physical physicians population possible practice practitioner present problems procedures professional Public quality assessment quality of care question reason received record Referral relationship relative reported respect responsibility result risks satisfaction seems similar situation social specific staff status structure Table technical tion validity values volume