The Inmates are Running the Asylum

Front Cover
Sams, Jan 1, 1999 - Computers - 261 pages
6 Reviews
The "Inmates are Running the Asylum" argues that, despite appearances, business executives are simply not the ones in control of the high-tech industry. They have inadvertently put programmers and engineers in charge, leading to products and processes that waste huge amounts of money, squander customer loyalty, and erode competitive advantage. They have let the inmates run the asylum. Alan Cooper offers a provocative, insightful and entertaining explanation of how talented people continuously design bad software-based products. More importantly, he uses his own work with companies big and small to show how to harness those talents to create products that will both thrill their users and grow the bottom line.

From inside the book

What people are saying - Write a review

User ratings

5 stars
4 stars
3 stars
2 stars
1 star

LibraryThing Review

User Review  - gtliddle - LibraryThing

This book has been on my reading list for quite some time and I'm glad I was finally able to read it. Cooper does an excellent job of building a case about why software is frustrating. Then he unveils ... Read full review

LibraryThing Review

User Review  - jasoncashdollar - LibraryThing

An interesting book to read so long after its initial release. A lot of the problems Cooper discusses are still very real problems in today's companies. It is sad to see the resistance to change ... Read full review


Cognitive Friction
It Costs You Big Time
Wasting Money

12 other sections not shown

Other editions - View all

Common terms and phrases

About the author (1999)

Alan Cooper is a software author and visionary whose industry credits include creating the visual programming interface for Microsoft's Visual Basic. His one-man crusade for better design in the '90s has evolved into the Cooper Interactive Design firm, which he founded in 1992. As an industry leader, he is frequently speaking at computer conferences such as VBITS as well as meeting with industry leaders to provide guidance and direction.

Bibliographic information