You Should Test That: Conversion Optimization for More Leads, Sales and Profit or The Art and Science of Optimized Marketing

Front Cover
John Wiley & Sons, Dec 21, 2012 - Business & Economics - 368 pages

Learn how to convert website visitors into customers

Part science and part art, conversion optimization is designed to turn visitors into customers. Carefully developed testing procedures are necessary to help you fine-tune images, headlines, navigation, colors, buttons, and every other element, creating a website that encourages visitors to take the action you seek. This book guides you through creating an optimization strategy that supports your business goals, using appropriate analytics tools, generating quality testing ideas, running online experiments, and making the adjustments that work.

  • Conversion optimization is part science and part art; this guide provides step-by-step guidance to help you optimize your website for maximum conversion rates
  • Explains how to analyze data, prioritize experiment opportunities, and choose the right testing methods
  • Helps you learn what to adjust, how to do it, and how to analyze the results
  • Features hands-on exercises, case studies, and a full-color insert reinforcing key tactics
  • Author has used these techniques to assist Fortune 500 clients

You Should Test That explains both the "why" and the "how" of conversion optimization, helping you maximize the value of your website.

 

Contents

Why You Should Test That 1
1
ConversionRate Optimization and Your Business 17
17
What is Conversion Optimization? 23
23
The Continuous Improvement Cycle
54
Chapter 3
61
xviii
67
Prioritize Important Pages
82
Prioritize Easy Test Pages
89
Competitive Relevance
174
Optimize for Anxiety
207
Usability Anxiety
215
Fulfillment Anxiety
223
Chapter 9
231
Message Distraction
244
Chapter 10
255
External Urgency
266

Reprioritize Regularly
95
Optimize Your Value Proposition
113
Intangible Benefits
123
Personal Benefits vs Business Benefits
136
Associated Costs
143
Relevance
147
Navigation Relevance
167
Test Your Hypotheses
273
Choose the Test Area
281
Choose the Test Type
288
Isolate for Insights 293 CONTENTS
295
Evaluating Results
303
Compare Isolations
310
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About the author (2012)

Chris Goward is founder and CEO of WiderFunnel, the conversion optimization agency that has improved marketing results by up to 400% for such firms as eBay, Google, BabyAge.com, SAP, Electronic Arts, Iron Mountain, Expensify, Hair Club, and many more. Chris is recognized as a conversion optimization thought leader, has an influential blog (WiderFunnel.com/blog), and speaks internationally at such conferences as Search Engine Strategies, Pubcon, eMetrics, Search Marketing Expo, European Conversion Summit, IIMA, Conversion Conference, and Internet Marketing Conference.

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