The Qualimetrics Approach: Observing the Complex Object

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Henri Savall, Veronique Zardet
IAP, Jun 1, 2011 - Business & Economics - 441 pages
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The impetus for this work emerged from Savall’s belief that there is a doubleloop interaction between social and economic factors in organizations, between behaviors and structures, and between the quality of life in organizations and their economic performance. When managers underestimate this dynamic interaction, the resulting tension ultimately manifests in lowered performance and increased costs, what he refers to as the “hidden costs” of organizational life. Only by delving into the depths of these organizational dynamics can we hope to fully understand – and create the basis for improving – organizational performance. The Qualimetrics Approach presents a different and challenging way of thinking about analyzing organizations, one that draws together quantitative information, financial analysis and qualitative insights into organizational dynamics. As Savall and Zardet argue, to gain a true understanding of what is happening in organizations, intervenerresearchers must focus on all three perspectives, as ignoring any one of them will lead to incomplete understandings. Their approach underscores the importance of using qualitative data to validate quantitative depictions (“the numbers”) of organizational performance in understanding the construction of financial statements. The strength of Savall and Zardet’s approach is that it pushes us to go deeper, to fully understand the narratives underlying the numbers and the social construction of our financial assessments.
 

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Contents

Acknowledgments
xxv
Introduction to the 2011 Edition
xxvii
Introduction to the 2004 Edition
xxxix
Part I
1
Principal Methods Utilized in Management Science Research
5
Critical Analysis of Research Methodologies
63
Part II
107
The Interactive Approach of the ResearcherStrategist for Making Progress in Research Work
109
A Practical Guide for Thesis Construction and the Doctoral Students Piloting Indicators
217
INDEPTH AND UPCLOSE SCIENTIFIC OBSERVATION OF THE RESEARCH OBJECT
265
Processing Qualitative Information
285
Research in the Field
303
General Conclusion
345
References
347
About the Authors
385
Back Cover
388

Research Material
153
Construction of Knowledge and Research Results
183

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