The Cynical Americans: Living and Working in an Age of Discontent and Disillusion

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Wiley, Apr 14, 1989 - Psychology - 329 pages
Provides a comprehensive analysis of cynicism in the workforce and tells how to identify and successfully combat it in organizations. Offers case studies of companies ranging from Ben and Jerry's Ice Cream to Unisys and Caterpillar Tractor to show how businesses of all types and sizes can effectively rebuild trust and restore confidence in organizational life.

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Contents

The Cynical People
26
The Cynical Organization
49
The Cynical Society
70
Copyright

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About the author (1989)

Donald Lucky Kanter, was a former chairman of the Graduate School of Business Administration at USC and author of a 1990 book on cynicism.

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