Selected Readings on Strategic Information SystemsHunter, M. Gordon Selected Readings on Strategic Information Systems supplements course instruction and student research with quality articles focused on key issues concerning information technology in support of the strategic management of organizations. Containing over 30 chapters from authors across the globe, these selected readings in areas such as decision science, enterprise resource planning, and knowledge management depict the most relevant and important areas of classroom discussion within the categories of Fundamental Concepts and Theories; Development and Design Methodologies; Tools and Technologies; Application and Utilization; Critical Issues; and Emerging Trends. |
Contents
The Nature of Strategic Intelligence Current Practice and Solutions | 1 |
Developing and Analysing Core Compentencies for Alignment with Strategy | 20 |
Implementing Supply Chain Management in the New Era A Replenishment Framework for the Supply Chain Operations Reference Model | 34 |
Behavioral Factors and Information Technology Infrastructure Considerations in Strategic Alliance Development | 52 |
Development and Design Methodologies | 65 |
A Methodology for Developing an Integrated Supply Chain Management System | 66 |
Challenges in Developing a Knowledge Management Strategy A Case Study of the Air Force Materiel Command | 76 |
Developing a Global CRM Strategy | 81 |
EBBSC A Balanced ScorecardBased Framework for Strategic EBusiness Management | 200 |
An Application of MultiCriteriaDecisionMaking Model toStrategic Outsourcing forEffective SupplyChain Linkages | 223 |
The Cognitive Process of Decision Making | 237 |
Critical Issues | 250 |
Information System Development Failure and Complexity A Case Study | 251 |
Empirical Assessment of Factors Influencing Success of Enterprise Resource Planning Implementations | 276 |
IT Training as a Strategy for Business Productivity in Developing Countries | 300 |
Customer Relationship Management CRM Metrics Whats the Holdup? | 311 |
Improving ITEnabled Sense and Respond Capabilities An Application of Business Activity Monitoring at Southern International Airlines | 94 |
Tools and Technologies | 111 |
Intelligent Design Advisor A KnowledgeBased Information System Approach for Product Development and Design | 112 |
Data QualityBased Requirements Elicitation for Decision Support Systems | 128 |
A Knowledge Integration Approach for Organizational Decision Support | 150 |
Beyond Intelligent Agents ESensors for Supporting Supply Chain Collaboration and Preventing the Bullwhip Effect | 170 |
Utilization and Application | 182 |
Making Decisions with Data Using Computational Intelligence within a Business Environment | 183 |
Supply Chain Risk Management A Game Theoretic Analysis | 318 |
Emerging Trends | 343 |
The Future of Supply Chain Management Shifting from Logistics Driven to a Customer Driven Model | 344 |
Enterprise Resource Planning ERP Past Present and Future | 359 |
A MultiAgent Decision Support Architecture for Knowledge Representation and Exchange | 372 |
MissionCritical Group DecisionMaking Solving the Problem of Decision Preference Change in Group Decision Making Using Markov Chain Model | 390 |
| 416 | |
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Common terms and phrases
agents analysis application approach architecture bullwhip effect business processes causal changes cognitive cognitive map communication competitive complexity Computer concept core competencies cost culture customer relationship management data source data warehouse database deci decision preference Decision Support Systems decision tree dynamic e-business effective enterprise Enterprise Resource Planning environment ERP implementation ERP systems example failure Figure framework function goal group decision-making identified IGI Global IKMDSA impact improve information systems information technology integration intelligence International inventory ISCM ISCM systems issues Journal knowledge management knowledge representation matrix ment methodology needs objectives operational organization organizational outsourcing performance perspective phase planning priority problem proposed query requirements risk scanning SCOR solution strategic information systems structure suppliers supply chain management techniques tion top management transaction variables Wang