Retaining Valued EmployeesHow do you keep valuable employees from leaving? With employee turnover at a ten-year high in the tightest labor market in recent memory, human resource professionals face this challenge daily. This book briefly summarizes the current research in the area of employee turnover and provides practical guidelines to implement proven strategies for reducing unwanted turnover. Topics covered include differentiating between functional and dysfunctional turnover, job enrichment, employee selection, orientation programs, compensation practices, easing conflicts between work and home, social integration, and managing exiting employees. Separate chapters are devoted to using employee surveys to predict turnover and diagnose turnover causes and reducin |
Contents
Chapter 1 How Turnover Can be Costly to Organizations | 1 |
Chapter 2 Job Enrichment | 31 |
Chapter 3 Realistic Job Previews | 46 |
Chapter 4 Socialization and Supervision | 66 |
Chapter 5 Employee Selection | 94 |
Chapter 6 Using Employee Surveys to Predict Turnover and Diagnose Turnover Causes | 118 |
Chapter 7 Compensation and Rewards | 153 |
Minorities and Women | 180 |
Chapter 9 Managing Exiting Employees | 203 |
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Common terms and phrases
Academy of Management Applied Psychology assess benefits billable hours career Cascio chance Cleveland Clinic client computed coworkers describe dysfunctional effective employee turnover employment evaluations example Exhibit exit interview feedback firm Giacalone Hackman hires Hom & Griffeth hospital Hourly Pay human resources identify improve intended stayers job applicants job enrichment job requires job satisfaction Journal of Applied leave Management Journal Manz maquila maquiladora Meglino meta-analysis motivation negative newcomers nurses organization Organizational Behavior organizational commitment participants performance Personnel Psychology potential predictive validity professionals programs questions quit rates Realistic job previews recruits redesign reduce turnover responses retention Review rewards role sample scale selection sexual harassment skill variety Slightly Prefer socialization stayers and leavers strategies Strongly Prefer subordinates suggest supervisors survey telecommuting tests tion turnover causes turnover costs turnover rates validity WAB scores Wanous Week women work-family conflict workers workforce