How to Do Systems Analysis: Primer and CasebookPresents the foundational systemic thinking needed to conceive systems that address complex socio-technical problems This book emphasizes the underlying systems analysis components and associated thought processes. The authors describe an approach that is appropriate for complex systems in diverse disciplines complemented by a case-based pedagogy for teaching systems analysis that includes numerous cases that can be used to teach both the art and methods of systems analysis.
How to Do Systems Analysis: Primer and Casebook is a reference for professionals in all fields that need systems analysis, such as telecommunications, transportation, business consulting, financial services, and healthcare. This book also serves as a textbook for undergraduate and graduate students in systems analysis courses in business schools, engineering schools, policy programs, and any course that promotes systems thinking. |
Contents
Introduction | 3 |
Six Major Phases of Systems Analysis | 28 |
Goal Development | 55 |
The Index of Performance | 76 |
Develop and Evaluate Alternative Candidate Solutions | 101 |
The 10 Golden Rules of Systems Analysis | 130 |
Extended Engineering Education | 189 |
Systems Engineering Majors Proliferating | 192 |
Risky Business | 228 |
Corporate Headquarters | 230 |
The Ad Forecaster | 231 |
For the Birds Revisited | 232 |
Best MBA? | 234 |
Health Insurance? What Health Insurance? | 235 |
Social Media in Emergency Management | 237 |
Which Bridges to Repair? | 241 |
Motor Carrier Safety and Compliance | 193 |
Is Getting There Half the Fun? | 202 |
Is Getting There Half the Fun? Revisited | 206 |
Which Camper Should We Choose? | 210 |
Seat Belt Issue | 217 |
Baseball Free Agent Draft20xx | 219 |
For the Birds? | 221 |
WalMart Crisis | 222 |
Ocean Cleanup | 224 |
BRAC | 226 |
Opportunity? | 227 |
GoingtotheSun Road Rehabilitation Project | 245 |
HEV versus HOV? | 256 |
Show Me the Money | 259 |
The Collections Subsidiary | 261 |
MNB One Credit Card Portfolio | 266 |
Select Collections | 273 |
To Distance or Not to Distance? Is That the Question? | 278 |
Cases in Systems Engineering | 149 |
Index 279 | 160 |
| 183 | |


