Tourism Marketing

Front Cover
Pearson Education India, 1900 - Consumer behavior - 300 pages
The tourism industry in India is one of them most profitable industries in the country and contributes substantially to foreign exchange. Tourism Marketing deals exhaustively with the subject. It is based on a well researched structure of marketing and international research in tourism. Special care has been taken to give the book a global touch. It covers almost all prominent international destinations.
 

Contents

Tourism Market Environment Scanning
1
Tourist Consumer Behaviour
25
Customer Value Loyalty and Satisfaction
41
Services Marketing Issues in Tourism
59
Marketing Mix and Cs of Marketing in Tourism
73
Tourism Life Cycle
91
Tourism Market Segmentation and Targeting
117
Differentiation and Positioning in Tourism
135
An Integrated Marketing Communication IMC Approach
171
Building Brand Equity
191
Information and CommunicationTechnology in Tourism Marketing
209
Planning Implementation and Control A Holistic Approach
221
Contemporary Avenues in Tourism
245
Glossary
267
Index
271
Contributing Students
279

Tourism Product Development and Packaging
153

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