Evidence-Based Productivity Improvement: A Practical Guide to the Productivity Measurement and Enhancement System (ProMES)

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This new book explains the Productivity Measurement and Enhancement system (ProMES) and how it meets the criteria for an optimal measurement and feedback system. It summarizes all the research that has been done on productivity, mentioning other measurement systems, and gives detailed information on how to implement this one in organizations. This book will be of interest to behavioral science researchers and professionals who wish to learn more about the practical methods of measuring and improving organizational productivity.

 

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Contents

AN INTRODUCTION AND BACKGROUND
1
II HOW TO DO ProMES IN YOUR ORGANIZATION
95
III QUESTIONS AND ANSWERS ABOUT ProMES
173
IV OTHER PRODUCTIVITY IMPROVEMENT TECHNIQUES AND OTHER ProMES APPLICATIONS
203
Concluding Statement
231
Scholarly Work on ProMES
233
Description of the Indicator Classification System Categories
243
Examples of ProMES Objectives and Indicators
247
ProMES Contingency Worksheet
265
Template for Developing Contingencies
267
References
269
Author Index
285
Subject Index
289
Copyright

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About the author (2012)

Robert D. Pritchard received his bachelor's degree in Psychology from UCLA in 1966 and his Ph.D. in 1969 from the University of Minnesota, specializing in Industrial-Organizational Psychology. He was Assistant and later Associate Professor of Psychology at Purdue University from 1969-1977. He was Professor of Psychology at the University of Houston from 1977-1988 where he also served as the Director of the Industrial and Organizational Psychology Program. He was Professor of Psychology and Management at Texas A&M University from 1988-2003 and was the Director of the Industrial and Organizational Psychology there from 1988-1997. From Fall of 2003 to the present, he has been Professor of Psychology and Management at the University of Central Florida. He has received several research awards such as the SIOP dissertation award and the SIOP Distinguished Scientific Contribution Award. He is a Fellow in SIOP, the American Psychological Association, and in the American Psychological Society, has been Chairman of the Society of Organizational Behavior and President of the Houston Association of Industrial and Organizational Psychologists. He has been on the editorial boards of professional journals, and was the Editor of the SIOP Organizational Frontiers book series. He was a member of the Commission on Incentives and Productivity for the state of Texas for five years and has been appointed to the Board of Directors of the International Foundation for Research in Performance Management Systems. His primary interests are measuring and improving organizational effectiveness and understanding and assessing motivation. He has worked on enhancing productivity and effectiveness with organizations in the United States and abroad. He was a member of a National Research Council panel reporting on organizational productivity. He has published in the areas of motivation and productivity, including numerous articles and nine books. He has given workshops, symposia, and other presentations on his productivity work in the US, Canada, England, the Netherlands, Germany, Switzerland, Finland, Mexico, Puerto Rico, Spain, the Czech Republic, Sweden, New Zealand, and Russia.

Sallie J. Weaver completed this work as a doctoral candidate in the Industrial and Organizational Psychology program at The University of Central Florida (UCF). She earned a B.S. in Psychology with a certificate in Performance Management from The Florida State University and an M.S. in Industrial/Organizational Psychology from UCF. Sallie is a senior graduate research associate at the Institute for Simulation and Training where her stream of research focuses on team performance processes, team effectiveness, and performance measurement, with an emphasis in healthcare and patient safety. Sallie is also the recipient of the 2009 Thayer & Joyce Graduate Fellowship awarded by the Society for Industrial/Organizational Psychology and the 2009 Doctoral Scholarship awarded by the National Training and Simulation Association via the Interservice/Industry Training, Simulation, and Education Conference. Sallie is currently an Assistant Professor in the Department of Anesthesiology and Critical Care Medicine at the Johns Hopkins School of Medicine. She also holds an appointment with the Armstrong Institute for Patient Safety and Quality.


Elissa L. Ashwood is president and Chief Strategist of Strategy 42, a private practice specializing in personal and management strategy. Named for the ultimate answer to the ultimate question of life, the universe and everything in Douglas Adam’s Hitchhiker’s Guide to the Galaxy, 42 is short for the unique mix of things that really matter to her clients. Her combination of award-winning performance research, structured problem-solving and operational design expertise - with a heart - helps individuals and organizations identify and achieve their priorities. Elissa’s breadth of leadership experience includes roles as a Finance and HR executive at Citibank, American Express and AIG, as a McKinsey & Co. consultant and as a published author. She is often described as a role model of work-family balance. Her success in developing leaders and improving some of the best organizations in the world makes her a valued career and management advisor.

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