Principles and Ethics of Tour GuidingRex Bookstore, Inc., 1999 - 183 pages |
Contents
The Meaning and Classification | 1 |
The History of Tour Guiding | 15 |
Chapter III | 37 |
Chapter XI | 155 |
Appendix | 167 |
Index | 173 |
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Common terms and phrases
Americans areas arrival aspects Association behavior certification challenges Cherem clients coach common conduct tours countries cultures curriculum for guides develop difficult docents driver-guides ecotourism educational programs employees ethical tourism experience experienced guides eye contact FAM tours feel gestures Grand Tour group travel guests guide's role guided tour guidelines guiding profession hire guides host important incentive tours individual interest interpreters Intramuros itinerary language leader limousine tours meeting microphone moments of truth motorcoach museums offer organizations part-time passengers Philippines places practice profes professional guide Public tours QUESTIONS FOR DISCUSSION REFERENCES region relationships require responsibility restaurants schedule scuba diving senior citizens sightseeing skills speakers speaking standards tips tour guide tour manager tour operators tourism industry travel and tourism travel industry trends understanding urban guides usually values visitors voice walking tours Washington D.C. World Tourism Organization