Communicating social support
Sage Publications, Jul 1, 1987 - Language Arts & Disciplines - 317 pages
Albrecht and Adelman address theoretical and methodological issues for understanding the social support process in everyday life. They contend that social support is inextricably linked to communication behaviour and that the logical and empirical link between the two is long overdue.
They present a theoretical overview (including strategies for measuring social support), examine support in specific settings and consider the dilemmas of supportive communication. They also discuss future directions for research and practice.
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Support providers directly reduce uncertainty and enhance control by refraining a
recipient's cognitive perspective, ... Providers also offer support when they act as
catalysts by enabling recipients to ventilate about their stressors, thus offering ...
We posit that social support is a communication process where the recipient and
the provider mutually influence each other to ... Accompanying uncertainty
reduction is the recipient's increased sense of personal control over an otherwise
In the initial phase of the interaction, highly directive approaches to recipient
problems can function to increase uncertainty in ... client self-expression may be
perceived as manipulation or scripted attempts to invalidate the recipients'
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A Theoretical Perspective
Communication Networks as Structures
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