Communicating social support
Sage Publications, Jul 1, 1987 - Language Arts & Disciplines - 317 pages
Albrecht and Adelman address theoretical and methodological issues for understanding the social support process in everyday life. They contend that social support is inextricably linked to communication behaviour and that the logical and empirical link between the two is long overdue.
They present a theoretical overview (including strategies for measuring social support), examine support in specific settings and consider the dilemmas of supportive communication. They also discuss future directions for research and practice.
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... relationship(s) Anchorage (duration and complexity) of relationship Availability
for routine and crisis support Frequency of contact/shared activities Perceived
and Actual Network structure (size, density) Range of direct contacts Anchorage
... reciprocity, amount/frequency) Perceived and Actual: Strength of Strong-Tie
Family Support • Expressive support exchanged (amount, availability, reciprocity)
• Informational/Instrumental exchange: (amount, availability, reciprocity) Structure
The coherence in the structure helps the volunteer to reduce uncertainty about
managing the interaction, to assess personal competence, and to ensure feelings
of closure about the call. Although data on client perceptions are not available, ...
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A Theoretical Perspective
Communication Networks as Structures
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