Communicating social support
Sage Publications, 1987 - Language Arts & Disciplines - 317 pages
Albrecht and Adelman address theoretical and methodological issues for understanding the social support process in everyday life. They contend that social support is inextricably linked to communication behaviour and that the logical and empirical link between the two is long overdue.
They present a theoretical overview (including strategies for measuring social support), examine support in specific settings and consider the dilemmas of supportive communication. They also discuss future directions for research and practice.
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An example is an eight-item scale by Parks and Adelman (1983) that included
such questions as how confidently one felt he or she could predict the other's
behavior, attitudes, values, preferences, and responses, how well one
understood the ...
Many relationships growing out of work settings are "mixed friendships" in that
they contain both elements of equality and inequality. Superiors and their favored
subordinates, for example, often mix both a work relationship and a friendship.
We also found examples of serious attempts by callers to give genuine help. In
one case, a battered wife who had just viewed Burning Bed, a film about spouse
abuse, called and received comfort and advice from the anonymous participants.
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A Theoretical Perspective
The Nature of Supportive Interactions
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