Communicating social support
Sage Publications, 1987 - Language Arts & Disciplines - 317 pages
Albrecht and Adelman address theoretical and methodological issues for understanding the social support process in everyday life. They contend that social support is inextricably linked to communication behaviour and that the logical and empirical link between the two is long overdue.
They present a theoretical overview (including strategies for measuring social support), examine support in specific settings and consider the dilemmas of supportive communication. They also discuss future directions for research and practice.
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are often negative for both the stressed individual and the organization. At the
individual level, these effects ... Costly effects at the organizational level include
low productivity and morale, and high absenteeism. And workers are increasingly
Thus while internal or external functions and processes of the organization are in
a state of continual flux, support results from the ongoing, stable relationships that
develop as organization members work together and help each other through ...
examined the dichotomous communication roles of group members and linkers
within the entire organization. Ray (1986) operation- alized organizational
network integration as a continuous variable and included only reciprocal,
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A Theoretical Perspective
The Nature of Supportive Interactions
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