Lean and Agile Value Chain Management: A Guide to the Next Level of ImprovementOne of the biggest challenges for companies in today's competitive environment is to get products to customers when and where they need it, exactly the way they want it, with a competitive price and in a cost effective manner. Managing the value chain is becoming more complicated because of globalization, outsourcing, the need for shorter time to market, and the requirements for greater responsiveness and flexibility due to customer changes. Although the benefits of applying lean concepts or improving the flexibility of a value chain are clear and desperately needed in today's competitive environment, none of the current literature provides guidance on how to do this. Lean & Agile Value Chain Management fills that gap by providing a breakthrough start-to-finish roadmap for organizations to implement a lean and agile value chain transformation program successfully. It brings together the field's latest advances and offers practical, proven tactics and detailed guidance into every aspect of value chain process redesign, including mapping the existing process, intelligently leveraging new technologies, building a strategy for strengthening the relationship with suppliers and customers, identifying comprehensive related metrics, and much more. |
Contents
| 3 | |
Lean and Agile Value Chain Building Blocks and Maturity Levels | 39 |
Supplier Relationship Management Superprocess | 71 |
Supply Chain Management Superprocess | 131 |
Customer Relationship Management Superprocess | 231 |
Lean and Agile Value Chain Technology Applications and Trends | 277 |
Common terms and phrases
achieve aligned analysis applications best practices BIC companies business processes buyer challenges collaboration communication competitive configuration constraints cost customer relationship management cycle delivery demand fulfillment demand planning distribution centers enabler example execution firms flexibility focus forecast functional global goals impact implementation improvement increase integration involves LAVC principles lean and agile Lenovo leveraging logistics manufacturing mass customization master planning material ment metrics MRPII operations planning optimal order promising organization percent process innovation procurement product design profit purchase order reduce relationship replenishment requirements responsiveness retail RFID risk Ross Publishing S&OP safety stock selling management service level ship shipments Six Sigma stakeholders Strategic management strategic sourcing subprocess superprocess supply chain management supply chain network supply chain strategy target tion tomer transformation program transportation value chain variability vendor-managed inventory vendors visibility workflow