Reinventing government : how the entrepreneurial spirit is transforming the public sector
eBook, English, ©1992 (1993 printing)
Plume, New York, N.Y., ©1992 (1993 printing)
1 online resource (xxii, 405 pages)
1036778025
Catalytic government: steering rather than rowing
Community-owned government: empowering rather than serving
Competitive government: injecting competition into service delivery
Mission-driven government: transforming rule-driven organizations
Results-oriented government: funding outcomes, not inputs
Customer-driven government: meeting the needs of the customer, not the bureaucracy
Enterprising government: earning rather than spending
Anticipatory government: prevention rather than cure
Decentralized government: from hierarchy to participation and teamwork
Market-oriented government: leveraging change through the market
Putting it all together
Originally published: Reading, Mass. : Addison-Wesley, ©1992
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